Backup and Disaster Recovery - Complete Data Protection Solution

I.T. Computers designs, implements, and manages complete backup and disaster recovery solutions for businesses that cannot afford to lose data or suffer prolonged downtime. We offer expert consulting, infrastructure sizing, hardware and software supply, automated configuration, recovery testing, and continuous technical support. We are your strategic partner to ensure business continuity.

🔹 Why Invest in Backup and Disaster Recovery?

Businesses without an adequate backup and DR strategy face critical risks:

• Irreversible data loss: Hardware failures, ransomware, human errors, or natural disasters can permanently destroy critical data
• Prolonged downtime: Without a recovery plan, restoring systems manually can take days or weeks, paralyzing operations
• High financial costs: Every hour of downtime costs an average of R$ 10,000 to R$ 100,000 depending on the size of the company
• Compliance risks: LGPD, SOX, HIPAA, and other regulations require data backup and retention with specific timeframes
• Reputational damage: Loss of customer data or service unavailability affects trust and can result in loss of business

🔹 Our Methodology: Complete Data Protection

1️⃣ Risk Assessment and Analysis

• Mapping critical data (servers, databases, files, emails, applications)
• RPO (Recovery Point Objective) analysis: how much data the company can afford to lose (minutes, hours, days)
• RTO (Recovery Time Objective) analysis: how long the company can be without systems (minutes, hours, days)
• Threat identification (ransomware, hardware failures, human errors, natural disasters)
• Calculation of the financial impact of downtime and data loss
• Recommendations report with the 3-2-1 strategy (3 copies, 2 different media, 1 offsite)

2️⃣ Backup and DR Architecture Design

• Local backup: Dedicated storage (NAS, SAN, backup server) for fast recovery
• Offsite backup: Replication to a secondary site or the cloud (AWS, Azure, Google Cloud)
• Data retention: Retention policies (daily, weekly, monthly, annually) according to regulations
• Encryption: Data in transit (TLS) and at rest (AES-256) for protection against ransomware
• Immutability: Immutable backups (WORM) to prevent alteration or deletion by attackers
• Recovery testing: Monthly/quarterly testing schedule to validate RTO/RPO
• Documentation: Recovery runbooks, responsibility matrix, emergency contacts

3️⃣ Hardware and Software Supply

• Backup software: Veeam Backup & Replication, Acronis Cyber Protect, Commvault, Veritas NetBackup
• Backup storage: Synology, QNAP, Dell EMC Data Domain, HPE StoreOnce (NAS, deduplication, compression)
• Backup servers: Dell PowerEdge, Lenovo ThinkSystem (for Veeam, Acronis, repositories)
• Tape libraries: LTO-9 (18TB native, 45TB compressed) for long-term archiving
• Cloud: AWS S3, Azure Blob Storage, Wasabi, Backblaze B2 (offsite storage)
• DR appliances: Zerto, VMware Site Recovery Manager, Veeam Cloud Connect

4️⃣ Implementation and Configuration

• Installation of backup servers, storage, and software
• Configuration of automated backup jobs (full, incremental, differential)
• Implementation of retention policies and media rotation
• Configuration of replication to a secondary site or the cloud
• Activation of encryption, compression, and deduplication
• Integration with Active Directory, VMware, Hyper-V, SQL Server, Exchange
• Configuration of alerts and notifications (email, SMS, SNMP)
• Initial backup and restore tests for validation

5️⃣ Continuous Monitoring and Testing

• 24/7 monitoring of backup jobs (success, failures, alerts)
• Automatic backup integrity verification (checksums, data validation)
• Monthly restore tests (files, VMs, databases)
• Quarterly full DR tests (failover to a secondary site, full recovery)
• Monthly performance, capacity, and compliance reports
• Policy adjustments as data grows
• Disaster simulations (tabletop exercises) with the IT team

6️⃣ Technical Support and Emergency Recovery

• Specialized technical support with critical SLA (response in 1-4 hours)
• Assistance in cases of ransomware, hardware failures, or disasters
• Data recovery (files, VMs, databases, emails)
• Failover to a secondary site or the cloud in case of disaster
• Coordination with manufacturers and cloud providers
• Incident documentation and lessons learned
• Internal team training for recovery procedures

🔹 Specific Solutions

Veeam Backup for VMware/Hyper-V Environments

Scenario: Company with 50 VMs (VMware vSphere), requiring a 1-hour RPO and 15-minute RTO.

Solution: Veeam Backup & Replication 12 with:

• Dell PowerEdge R750 backup server (Xeon Silver 4314, 64GB RAM, 2TB SSD cache)
• Primary repository: Synology RS4021xs+ (128TB usable, deduplication, compression)
• Offsite repository: Veeam Cloud Connect (AWS S3 Glacier) for long-term retention
• Incremental backup jobs every hour, weekly synthetic full
• Instant VM Recovery for a 5-15 minute RTO
• Replication of critical VMs to a secondary site (15-minute RPO)

Results: 1-hour RPO, 15-minute RTO, 70% reduction in storage space (deduplication), LGPD compliance.

Acronis Backup for Endpoints and Physical Servers

Scenario: Company with 100 desktops/laptops and 10 physical servers, requiring protection against ransomware.

Solution: Acronis Cyber Protect 15 with:

Results: Complete protection against ransomware, endpoint recovery in 30 minutes, automatic user data backup.

Disaster Recovery with Cloud Replication

Scenario: Critical business (e-commerce, healthcare) that cannot have downtime exceeding 1 hour.

Solution: Full DR with Zerto or VMware SRM:

• Continuous VM replication to AWS or Azure (RPO < 5 minutes)
• Automated failover in case of disaster (RTO < 1 hour)
• Non-disruptive DR tests (no impact on production)
• Automated failback after incident resolution
• Recovery orchestration (boot order, dependencies)

Results: RPO < 5 minutes, RTO < 1 hour, compliance with 99.9% availability SLA.

🔹 Comparison: I.T. Computers vs. Distributors and Retailers

🔹 Frequently Asked Questions about Backup and DR

What is the difference between RPO and RTO?

RPO (Recovery Point Objective): How much data the company can afford to lose. Example: a 1-hour RPO means that, in case of disaster, you can lose up to 1 hour of data (since the last backup). RTO (Recovery Time Objective): How long the company can be without systems. Example: a 4-hour RTO means you need to restore systems within 4 hours. RPO defines backup frequency, RTO defines recovery speed.

How to protect backups against ransomware?

We implement multiple layers of protection: (1) Immutable backups (WORM): Cannot be altered or deleted, even by administrators. (2) Air gap: Offline copies (tape, removable disk) disconnected from the network. (3) Offsite replication: Backups in the cloud or an isolated secondary site. (4) Multi-factor authentication (MFA): For access to the backup software. (5) Anomaly detection: Alerts for suspicious changes in files. (6) Regular testing: Validation that backups are intact and recoverable.

What is the typical cost of a backup and DR solution?

It depends on data volume, RPO/RTO, and complexity: (1) Small business (5-10 servers, 10TB): R$ 30,000 - R$ 80,000 (hardware + software + implementation). (2) Medium business (20-50 servers, 50TB): R$ 150,000 - R$ 400,000. (3) Large business (100+ servers, 200TB+): R$ 800,000 - R$ 2,000,000+. Recurring costs include annual licenses (15-25% of the software value) and cloud storage (R$ 0.05 - R$ 0.15/GB/month). ROI is calculated by comparing the cost of the solution with the cost of downtime and data loss.

How to balance investments in the cloud and physical IT infrastructure?

We recommend a hybrid approach: (1) Local backup: For fast recovery (low RTO), lower storage cost for large volumes. (2) Cloud backup: For offsite protection, disaster recovery, long-term retention. (3) Decision criteria: Critical data with RTO < 1 hour → local + replication to the cloud. Archived data → cloud (S3 Glacier, Azure Archive). (4) TCO: We calculate the total cost (local CAPEX vs. cloud OPEX) over 3-5 years to define the ideal mix. (5) Flexibility: The cloud allows scaling quickly without hardware investment.

🔹 Request a Backup and DR Project Without Commitment

Contact our projects team to schedule a free risk assessment. We will analyze your critical data, calculate appropriate RPO/RTO, and present a complete backup and disaster recovery proposal with detailed ROI.

📧 Email: projetos@itcomputers.com.br
📞 Phone: 0800 878 1077
💬 WhatsApp: (11) 99000-0000

I.T. Computers - Your Strategic B2B IT Infrastructure Partner