{"product_id":"suporte-dell-prosupport-plus-3-anos-on-site-nbd-997-8220","title":"Dell ProSupport Plus 3-Year On-Site NBD Support 997-8220","description":"\u003ch2\u003eDell ProSupport Plus 3-Year On-Site Next Business Day Support – 997-8220\u003c\/h2\u003e\u003cp\u003ePart Number: 997-8220 | Plan: ProSupport Plus | Duration: 3 years | Service: On-site NBD | Manufacturer: Dell\u003c\/p\u003e\u003ctable\u003e\n\n\u003cthead\u003e\u003ctr\u003e\n\n\u003cth\u003eSpecification\u003c\/th\u003e\n\n\u003cth\u003eDetail\u003c\/th\u003e\n\n\n\u003c\/tr\u003e\u003c\/thead\u003e\n\n\u003ctbody\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\n\u003ctd\u003eDell\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\n\u003ctd\u003e997-8220\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003ePlan\u003c\/td\u003e\n\n\u003ctd\u003eProSupport Plus\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003eDuration\u003c\/td\u003e\n\n\u003ctd\u003e3 years\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003eService\u003c\/td\u003e\n\n\u003ctd\u003eOn-site Next Business Day (NBD)\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003ePhone Support\u003c\/td\u003e\n\n\u003ctd\u003e24x7 with specialized engineers\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003eProactive Monitoring\u003c\/td\u003e\n\n\u003ctd\u003eYes (SupportAssist)\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003eCoverage\u003c\/td\u003e\n\n\u003ctd\u003eParts, labor, and travel\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\n\u003c\/tbody\u003e\n\n\n\u003c\/table\u003e\u003ch3\u003ePlan Features\u003c\/h3\u003e\u003cul\u003e\n\n\u003cli\u003eOn-site service on the next business day after opening a service request\u003c\/li\u003e\n\n\u003cli\u003e24x7 phone support with direct access to Dell engineers\u003c\/li\u003e\n\n\u003cli\u003eProactive monitoring via SupportAssist for early failure detection\u003c\/li\u003e\n\n\u003cli\u003eComprehensive coverage of parts, labor, and travel\u003c\/li\u003e\n\n\u003cli\u003eDedicated technical account manager\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003ch3\u003eRecommended Applications\u003c\/h3\u003e\u003cul\u003e\n\n\u003cli\u003eProduction Dell PowerEdge servers\u003c\/li\u003e\n\n\u003cli\u003eDell ME5024 storage in critical environments\u003c\/li\u003e\n\n\u003cli\u003eVirtualization and database environments\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003ch3\u003eComplete Solutions I.T. Computers – Technical Support\u003c\/h3\u003e\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eConsulting:\u003c\/strong\u003e Defining the ideal support plan based on environment criticality\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eContract Management:\u003c\/strong\u003e Centralized management of all Dell contracts\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eComplementary Support:\u003c\/strong\u003e I.T. Computers support for software layers and configuration\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eRelated Projects:\u003c\/strong\u003e \u003ca href=\"\/en\/pages\/modernizacao-data-center\"\u003eData Center Modernization\u003c\/a\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003cp\u003eContact: \u003cstrong\u003ecotacoes@itcomputers.com.br\u003c\/strong\u003e | \u003cstrong\u003e0800 590 0343\u003c\/strong\u003e\u003c\/p\u003e\u003ch3\u003eOrder Information\u003c\/h3\u003e\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eSKU \/ Part Number:\u003c\/strong\u003e 997-8220\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePlan:\u003c\/strong\u003e Dell ProSupport Plus\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eDuration:\u003c\/strong\u003e 3 years\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eSLA:\u003c\/strong\u003e On-site NBD\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eCoverage:\u003c\/strong\u003e Parts + Labor + Travel\u003c\/li\u003e\n\n\n\u003c\/ul\u003e","brand":"Dell","offers":[{"title":"Default Title","offer_id":52141642285330,"sku":"997-8220","price":3250.0,"currency_code":"BRL","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0714\/6353\/4866\/files\/suporte-dell-prosupport-plus-notebook-cinza-teclado-numerico.png?v=1792363059","url":"https:\/\/itcomputers.com.br\/en\/products\/suporte-dell-prosupport-plus-3-anos-on-site-nbd-997-8220","provider":"I.T. Computers","version":"1.0","type":"link"}